Online services

Administration system upgrade

We are undertaking a major upgrade of our administration system. In order to carry out the changes there will be a temporary disruption to online services from 5pm, 10 February to 22 February inclusive. Pension pay days will continue as normal during this period.   

Read more about the upgrade here.

WIN a Samsung Galaxy Tab S2

WIN a Samsung Galaxy Tab S2

Login to PSO and update your contact details to go into the draw to win a Samsung Galaxy Tab S2. You have until 29 January 2016 to enter.


Separate services are provided to DFRDB members and pensioners. If you are a DFRDB member please use Member Services Online.

Pensioner Services Online is a secure area on the DFRDB site where you can:

  • change your payment details
  • update your address
  • check your pension payment history
  • view and print your pension increase letters.

Are you a first-time user?

You need your Access Number to login to our Pensioner Services Online area. If you don’t have one or misplaced it, please use this form or contact us.

Pensioner Services Online Access Number request form [PDF 630 KB]