Contact us

Contact us

For information about your super, your member login, member account or if you need to change your contact details.

Calls to 1300 numbers from anywhere in Australia are charged at a fixed rate which may vary from the price of a local call and between service providers. Calls from public and mobile phones may be timed and charged at a higher rate.

Phone

1300 001 677

Email

DFRDB enquiry email form

members@dfrdb.gov.au

Fax

(02) 6272 9616

Post

DFRDB, GPO Box 2252 Canberra ACT 2601

Overseas callers

+61 2 6272 9624phone icon

Operating hours

9am to 5pm (EST), Monday to Friday (except for ACT public holidays)

 

More information

For information about your pension, your pensioner login, pensioner account or if you need to change your contact details

Phone

1300 001 877

Email

DFRDB enquiry email form

pensions@dfrdb.gov.au

Fax

(02) 6272 9616

Post

DFRDB, GPO Box 2252, Canberra ACT 2601

Overseas callers

+61 2 6272 9626phone icon

Operating hours

9am to 5pm (EST), Monday to Friday (except for ACT public holidays)

 

If you have a complaint

Phone

1300 033 732

Email

complaints@dfrdb.gov.au

Fax

(02) 6272 9001

Post

DFRDB Complaints Officer, GPO Box 2252, Canberra ACT 2601

 

Freedom of information requests

Please address your request to ComSuper, administrator of MilitarySuper.

Phone

(02) 6272 9080

Email

foi@comsuper.gov.au

Post

DFRDB, GPO Box 2252 Canberra Act 2601

Website feedback and suggestions

Your website is designed to help you make sense of your scheme and retirement planning needs. Knowing what you think helps us to continually improve the site, its content and structure in order to meet your needs.

If you wish to provide feedback, please email customercommunications@admin.csc.gov.au

Fraud reporting

If you would like to report a suspected fraudulent incident or activity:

Phone

02 6272 9700 (please do not use this number for member enquires. Member enquiries can be found at the top of this page).

Email

fraudcontrol@admin.csc.gov.au

Please note you are under no obligation to provide your name when giving us this information.