Online services

Member Services Online

Login to your Member Services Online



Separate services are provided to DFRDB members and pensioners. If you receive a pension, please use Pensioner Online Services.

Member Services Online is a secure area on the DFRDB site where you can:

  • project your potential final benefit using i-Estimator
  • view and print your Member Statement
  • update your address
  • change your Access Number.

Are you a first-time user?

You need your Access Number to login to your Member Services Online area. If you do not have one or misplaced it, please complete our Access Number request/update details form [PDF 806 KB].

Alternatively, you can contact your Customer Information Centre; a Customer Service Representative will provide your Access Number over the phone.

i-Estimator – calculate your benefit online

i-Estimator is an online calculator available in your Member Services Online area where you can project your potential final DFRDB retirement benefit.

Using i-Estimator, you always have an idea how much to expect in future.