Separate services are provided to DFRDB members and pensioners. If you are a DFRDB member please use Member Services Online.
Pensioner Services Online is a secure area on the DFRDB site where you can:
- change your payment details
- update your address
- check your pension payment history
- view and print your CPI letters.
Are you a first-time user?
Pensioner Services Online Access Number request form [PDF 630 KB]
Please note you may experience performance issues if using Windows Vista.
Because Pensioner Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings to enable DFRDB pop-ups. If you have any questions, please contact us in business hours.