You are entitled to retirement pay if you retire on non-medical grounds with 20 years or more of effective service, or 15 years or more of effective service and have reached your statutory retiring age. You can also commute part of your retirement pay to a lump sum.
Generally, your retirement benefit will be paid each fortnight by direct deposit to an approved bank, building society or credit union. Your account must be with a financial institution in Australia and be in your name. That can include a joint account.
In this section find out about:
- Pensioner Services Online
- your pension paydays
- changing your pension details
- Consumer Price Index and your pension
- Medicare levy
- surcharge reduction factors.
To contact DFRDB about your pension, please visit contact us for details.
Please have your reference number when you call; it is found in the top right-hand corner of your pension advice letter. You can contact DFRDB to:
- change your postal address
- change your method of payment (please also have your BSB number, new account number and name of your financial institution when you call)
- inform DFRDB of any issues with your pension payment
- ask general questions about superannuation and your pension.