Online services

Pensioner Services Online

Login to your Pensioner Services Online



Separate services are provided to DFRDB members and pensioners. If you are a DFRDB member please use Member Services Online.

Pensioner Services Online is a secure area on the DFRDB site where you can:

  • change your payment details
  • update your address
  • check your pension payment history
  • view and print your pension increase letters.

Are you a first-time user?

You need your Access Number to login to our Pensioner Services Online area. If you don’t have one or misplaced it, please use this form or contact us.

Pensioner Services Online Access Number request form [PDF 630 KB]

Windows Vista

Please note you may experience performance issues if using Windows Vista.

Pop-up blocker

Because Pensioner Services Online opens in a separate browser, it may not show if your pop-up blocker is activated; either de-activate it or change your settings to enable DFRDB pop-ups. If you have any questions, please contact us in business hours.


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