DFRDB's identity protection strategy
Identity theft is a type of identity fraud, specifically, the theft and use of personal information without permission. This information may include a person’s name, address, date of birth, licence number or government identification numbers (such as a Defence Force Number or Tax File Number). It may involve the identity of living or deceased persons.
Instances of identity theft are emotionally and financially distressing for victims, who often spend a considerable amount of money and time trying to restore their good name. In addition to the personal toll of these crimes, the prevention of identity theft is integral to national security, law enforcement and economic interests.
The DRFDB Authority and ComSuper take the responsibility to safeguard personal information very seriously. The Australian Government has established a number of regulations that ensure Government agencies protect your personal information, including policies on the verification of our Members’ identities, the safe storage of hardcopy information and the security of computer networks. ComSuper complies with these requirements and has a rigorous internal control framework that ensures your privacy is protected.
Although the risk of identity theft in Australia is still relatively small, it is important that Members are aware of this issue and take simple steps, where possible, to minimise potential occurrences.
ComSuper suggest that Members take the following precautions to
safeguard themselves:
- destroying all identifying information when disposing of personal papers; including bank and superannuation statements and phone, electricity and gas bills
- not giving out personal information over the phone or by email unless you initiated the contact or are confident the caller is who they claim to be
- checking accounts and other records carefully and know when accounts are due. A late or missing account could mean a billing address has been changed and your identity has been stolen
- using a separate account with a low credit limit for internet transactions
If you suspect your personal information has been compromised, call the Reporting Hotline on 6272 9700 or email fraudcontrol@comsuper.gov.au.
Anti-Money Laundering and Counter Terrorism Financing – Phase 2
In 2007, Anti-Money Laundering and Counter Terrorism Financing (AML/CTF) reforms were introduced to address the potential risk of money laundering and terrorism financing through financial institutions, including superannuation funds. Phase 2 of AML/CTF was introduced in December 2008, implementing further protocols to protect Members’ benefits.
These additional safeguards mean that Members will be requested to provide further evidence when claiming a benefit. Furthermore, all documentation provided in benefit applications must be certified by an approved person.