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How to contact us

Email:

pensions@dfrdb.gov.au

Phone:

1300 001 877 from anywhere in Australia for the cost of a local call (additional charges apply to mobile phones). We are available from 9:00 am to 5:00 pm Australian Eastern Standard Time (AEST) Monday to Friday.

Pensioners with a hearing impairment can use a special TTY facility: 02 6272 9827

Fax:

02 6272 9618

Postal address:

DFRDB, PO Box 22, Belconnen ACT 2616

Street address:

Unit 4 Cameron Offices, Chandler Street, Belconnen ACT 2617

Complaints

Phone:

1300 033 732

Email:

complaints@dfrdb.gov.au

postal address:

Attention: Complaints Officer PO Box 22, Belconnen ACT 2616