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Pension Services Online

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If you would like to see or change any of your personal details, please enter Pensioner Services Online below and use your secure Access Number when prompted.

Click to access Pension Services Online

Please note: This service is unavailable between 1 am and 2.30 am each morning for scheduled maintenance.

If you do not have an Access number and wish to apply for one, download and complete the Pensioner Online Access Form (PDF ).

Alternatively please ring the DFRDB Customer Service Centre on 1300 001 877 and a Customer Service Representative will provide you with an Access Number over the telephone.

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