All applications for benefits from contributors and preserved benefit Members are processed in a timely manner and in accordance with relevant legislation.
There are services and performance standards relating to the payment of benefits. These apply to all benefit events such as resignation, retirement, invalidity and death.
The standards for the processing of military scheme benefit applications were monitored by the Authority throughout the year. Chart 4 shows the number of DFRDB benefit applications processed during 2007–08.
Chart 5 shows the average time to process benefits in each month of 2007–08. A comparison of the dollar value of benefits paid in 2007–08 with the previous four financial years is set out in Table 6.
Chart 4: benefit applications processed 2007-08

Chart 5: average time to process benefit payments 2007-08

| Benefit Type | 2003-04 ('000) |
2004-05 ('000) |
2005-06 ('000) |
2006-07 ('000) |
2007-08 ('000) |
|---|---|---|---|---|---|
| Pension Payments | 1,052,283 | 1,085,048 | 1,123,653 | 1,170,998 | 1,202,874 |
| Lump sum payments and transfer values | 231 | 0 | 0 | 0 | 0 |
| Refunds of contributions | 1,877 | 532 | 669 | 565 | 462 |
| Commutation payments | 149,567 | 164,680 | 168,554 | 160,640 | 118,385 |
| Total Benefits paid | 1,203,958 | 1,250,260 | 1,292,876 | 1,332,203 | 1,321,721 |
Certain Members who leave the Australian Defence Force (ADF) without an entitlement to a pension are entitled to a refund of their contributions plus a gratuity. A gratuity is a sum of money paid to some Members in the form of a one-off bonus. Although gratuities are usually only payable to other rank Members, some officers are also entitled to receive them. Once a Member becomes entitled to retirement pay or invalidity pay, he or she is not eligible to receive a gratuity.
Gratuities totalling $977 were paid to Members who exited in 2007–08.
Members retiring from the ADF may commute (exchange) part of their retirement pension for a lump sum. Retiring Members can receive a maximum commutation lump sum of up to five times their retirement pay. During the year, 501 Members elected to commute part of their pension.
Under certain circumstances, Members who leave the Scheme without a pension entitlement can elect not to receive a refund of their contributions. Instead, they may defer their benefit or transfer it to another eligible superannuation scheme.
Members who elect to defer their benefit must enter full-time public sector employment within ninety days of their exit date. When their combined Defence Force and Government service reaches twenty years, they become entitled to a reduced DFRDB pension.Twenty–two Members elected to defer their entitlements in the Scheme in 2007–08.
Members who elect to transfer their benefit must do so to a superannuation scheme declared as eligible by the Minister for Finance and Administration. ‘Eligible’ superannuation schemes are generally linked to government employment. Once a benefit is transferred to another scheme, the Member’s benefits are determined solely by that scheme.
All applications for reversionary benefits following the death of a pensioner (that is, eligible spouses, children and orphan pensions) are processed in a timely manner and in accordance with relevant legislation.
At 30 June 2008, 8164 spouses were receiving pensions under the provisions of the DFRB and DFRDB Acts. Included in this figure are 106 DFRB and eight DFRDB widows whose pensions, previously cancelled because of their remarriage, were restored on or after 1 January 2008 following passage of the Superannuation Legislation Amendment Act 2007.
At 30 June 2008, 301 children and orphans were receiving pensions under the provisions of the DFRB and DFRDB Acts.
Legislative provisions exist for DFRB and DFRDB pensions to be adjusted twice yearly in line with upward movements in the Consumer Price Index (CPI) as measured by the Australian Bureau of Statistics for the six months ending 31 March and 30 September each year.
For the September 2007 period the rate was 1.9% and the rate for the March 2008 period was 2.3%.
Pensioners received a statement in July 2007 and January 2008 showing the rates of pension payable to them over the following six months. Their income tax payment summary and other relevant information was included with the July statement.
The ADF retires serving ADF members on the ground of invalidity if they do not meet the required standard of fitness. They may still be capable of employment in the civilian workforce.
In determining invalidity benefits due process is followed. Claims are processed expeditiously, legislative requirements are met and guidelines issued by the Authority are followed.
The determination of benefits payable to Members who retire from the ADF as medically unfit for further service is a major function of the Scheme’s administration. Usually such persons will be eligible for invalidity benefits.
The Authority takes into account a Member’s skills, qualifications and experience, and their retirement impairment in determining their incapacity for civil employment and establishing the appropriate invalidity classification. An A, B or C classification of invalidity is determined dependant upon the extent of the Member’s loss of capacity to undertake appropriate civilian employment. Class A and Class B classifications denote, respectively, significant and moderate incapacity and attract different levels of pension. Class C classification reflects comparatively small incapacity and a lump sum rather than a pension is payable to the Member. In practice, the classification of a Member retired on medical grounds is a decision taken either by the Authority’s Committee of Alternates or, in straightforward cases, under delegation held by officers in ComSuper.
From 1 July 2007 to 30 June 2008, 39 Members received initial invalidity classifications. Of those, 15 (12 Class A and 3 Class B) became entitled to an invalidity pension.
Invalidity classifications took an average of seven days to finalise during 2007–08.
The Authority or its delegates may, from time to time, review the classification of Class A and Class B invalidity pensioners. A Member who is, or has at any time, been an invalidity pensioner, can also initiate such a review at his or her own request.
The rate of invalidity pension payable to a recipient Member may be altered if the pensioner’s degree of incapacity to undertake appropriate civilian employment deteriorates or improves.
During 2007–08, 150 cases were examined, seven of which were reviews requested by Members. As a result of these reviews 26 classifications were changed.